Refund policy

30-day returns
You have 30 days from delivery to request a return. Items must be unused, in their original condition and packaging. To start a return, contact us through our Contact page with your order number. Please don’t send anything back before contacting us. For returns that aren’t due to a defect or our mistake, return shipping is paid by the customer.

Damaged, defective or wrong item
Contact us within 7 days of delivery with your order number and a photo or video of the issue. We’ll send a free replacement or a full refund, with no return shipping to pay.

Refunds
Once your return is received and approved, your refund goes back to your original payment method within 10 business days.

3. Shipping Policy: paste this:

Processing: Orders are processed within 1–3 business days. You’ll receive a tracking number by email once your order ships.

Delivery: Most orders arrive within 10–20 business days of shipping. Holiday periods and customs can add delays, so we recommend ordering early for Christmas.

Shipping rates: Any shipping costs are shown at checkout before you pay.

Lost orders: If your order hasn’t arrived within 30 business days of shipping, contact us and we’ll send a replacement or a full refund.